Customer Relation Executive

Job description

Popular Mega Motors (India) Ltd is looking for Customer Relation Executive - Service to join our dynamic team and embark on a rewarding career journey

Customer Support:

• Provide exceptional customer support through various channels, including phone, email, and live chat.
• Address customer inquiries, concerns, and service-related issues promptly and professionally.

Issue Resolution:

• Investigate and resolve customer complaints or problems with a focus on customer satisfaction.
• Collaborate with relevant departments to ensure timely and effective issue resolution.

Customer Engagement:

• Build and maintain positive relationships with customers.
• Proactively engage with customers to gather feedback and assess their satisfaction.