Field Service Executive

Job description

Roles and Responsibilities
 

• Provide after sales service support to customers through field visits.
   
• Troubleshoot and repair faults in equipment, ensuring timely resolution of customer complaints.
   
• Conduct warranty management activities, including processing claims and coordinating with vendors as needed.
   
• Offer technical services such as servicing and maintenance of medical devices and equipment.
   
• Manage field operations efficiently, prioritizing tasks to meet deadlines.
   

Desired Candidate Profile
 

• 0-5 years of experience in after sales service or related field (medical device industry preferred).
   
• Excellent communication skills for effective interaction with customers, colleagues, and vendors.
   
• Ability to work independently with minimal supervision while maintaining high levels of productivity.